Terms and Conditions

BOOKING WITH EAT SLEEP CYCLE

We appreciate your business and want to make the booking process as simple as possible.

i) To reserve a bike a 50% deposit is required at the time of booking with the remaining amount due on collection of the bike.

ii) To reserve accommodation a 50% deposit is required at the time of booking. The remaining 50% is due 1 month before the trip.

*If Eat Sleep Cycle is providing a package which includes bike hire, guiding, accommodation and any other services, booking should be made in accordance with ii)

CANCELLING A TRIP

We understand that sometimes things happen in life out of your control which means you need to cancel or change your Eat Sleep Cycle Trip.

TRIP CANCELLATION POLICY

Days to Departure Refund Future Trip Credit
More Than 90 Days All but 100 cancellation fee 100% of deposit
61-90 Days 75% of trip price 90% of trip price
31-60 Days 50% of trip price 65% of trip price
30 Days or Less No Refunds 25% of trip price

BIKE RENTAL CANCELLATION POLICY

All cancellations must be received in writing or via confirmed email. No refunds are possible after the rental begins. If we are forced to cancel a rental, we will award a 100% refund. The following table explains cancellation fees for all bike rentals.

DAYS TO DEPARTURE REFUND
More Than 14 days 75% of the rental fee
Less than 14 days 25% of the rental fee

CUSTOM TRIP CANCELLATION POLICY
Once booked, custom trips are fully non-refundable.

BIKE RENTAL TERMS AND CONDITIONS

You cannot rent an Eat Sleep Cycle bike without a signed waiver, release & consent:

I hereby declare that I and everyone using the bicycle(s) I am now renting have the necessary experience to use it/them, and that I have tested and checked its/their perfect working condition.

I will notify Eat Sleep Cycle immediately of any eventual malfunctions or breakages of the bicycle(s). I declare that the bicycle(s) will not be used improperly and that I will personally redeliver it/them to Eat Sleep Cycle.

I authorise Eat Sleep Cycle to charge me for all eventual costs in case of damages to the bicycle(s) during my rental period, comprehensive of labor. In case of theft, I will be responsible for reimbursing Eat Sleep Cycle for the original purchase price of the bike, plus the cost of any accessories that were provided at the time of the bike rental.

I agree to not hold Eat Sleep Cycle its operators, agents, servants and employees responsible for personal injuries or property damage, loss or delay, or change of itinerary incurred by any person or renter arising out of the act of negligence of any direct or supplemental carrier, or other person rendering any of these services, nor shall Eat Sleep Cycle be responsible for any injuries, death, damage, loss or delay in any means of transportation or by reasons of any event beyond the actual control of Eat Sleep Cycle, or of any agent or supplier, or due to force majeure.

EAT SLEEP CYCLE TOUR TERMS AND CONDITIONS

You cannot participate in an Eat Sleep Cycle tour without a signed waiver, release & consent:

I freely acknowledge and realise the danger of participating in an Eat Sleep Cycle tour and fully assume all risk including, but not limited to, collision with pedestrian vehicles, other riders and/or other fixed moving objects of persons, the negligence of other riders and dangers arising from falls and public road or path surfaces, as well as the possibility of physical and/or mental trauma or injury.

I understand that if I leave before or after the tour starting time or travel a course different from the tour route as lead by the guide, I will not receive services as published or advertised. I further agree to pay all fees associated with my participation in all or part of the event.

I realise that Eat Sleep Cycle tours require physical exertion and I represent that I am in sound medical condition capable of participating in the bicycle ride without risk to others of myself.

I have no physical or medical impediment that would endanger others or myself.

I understand that the law defines a bicycle as a moving vehicle and I agree to follow all traffic laws, signs, rules and regulations.

I agree that I will at all times during my participation in an Eat Sleep Cycle tour adhere to all safety rules and regulations of Eat Sleep Cycle which includes wearing a helmet at all times whilst riding a bicycle.

As a responsible adult, I fully recongise that riding a bicycle on roads is inherently dangerous and that accidents can happen at any time and in any place during a tour ride. I am solely responsible for the manner in which I ride.

I will NOT use my mobile phone at any point during the tour due to the disruption it may cause to my concentration and the enjoyment of other participants.

Additionally, I understand that the use of cameras of any type is strictly limited to tour stops only.

I hereby take action for myself, my executors, administrators, heirs, next of kin, successors to release, indemnify and agree to hold harmless Eat Sleep Cycle, its officers, directors, representatives, employees, agents and participants of any from losses, costs, damages, claims, demands, rights and causes of action of any kind or nature including solicitor fees, and including any and all negligence claims of causes of action, which may arise and which result from illness, personal injuries, property damage, death or of any other damages or injuries, not included herein, occurring during, or as a result of, my participation in the Eat Sleep Cycle tour.

I agree that I will use good judgement, be self-reliant, and stop to request assistance if I am unsure of my ability to complete any segment of the event safely.

In the event on any injury or accident, I agree to notify the tour leader, and consent to and permit emergency medical treatment.

I grant permission to the tour organiser to take (or cause others to take) photographs and videos of me during the tour, and to use the same for any purpose including but not limited to promoting, advertising and marketing.

I acknowledge and agree that any such photographs and videos shall be the sole property of the organiser and its assigns.

I understand that severe weather or other conditions out of control of the tour organisers may cause the tour to be cancelled.

In these cases, I understand that all costs I have incurred to attend the tour are not refundable.

I have submitted this form freely and voluntarily without any inducement, assurance or guarantee being made to me and I intend this submission to be a complete and unconditional release of released parties to the greatest extent allowed by law.

I agree that this complete waiver, release and consent is binding on my heirs, proxies, representatives & ensigns.

Minors: If you are under 18 years old this form must be submitted by your parent or guardian. “I, the parent of the above entrant, who is under the age of eighteen years, having read and understood this complete waiver, do hereby consent that the above mentioned entrant may participate in any Eat Sleep Cycle event.”

TRAVEL INSURANCE

Travel Insurance is not included in any Eat Sleep Cycle services. Travel Insurance is the sole responsibility of the client and must be purchased in advance of your holiday through your own provider.