Join the team

Join. The. Team

Our team is from all walks of life, from all over the world and is united by a love of people, adventure and cycling.

For all roles we look for people who meet our values & support our mission to make cycling a desireable lifestyle choice by bring together communities, expanding horizons & having less impact on the environment.

Whilst there’s no need to be an athlete, we love to work with people who believe the bicycle is one of the world’s greatest inventions.We are a flexible, adaptable team who are naturally driven to give 100% every day & to keep learning together.

The Eat Sleep Cycle team works across different business streams, in our Cycling Hubs in Girona & Málaga & in our Headquarters close to Girona.Browse our open job roles below & we look foward to hearing from you!

Please note that we cannot sponsor Visa applications. All candidates must already have the right to work in Europe & hold a Spanish NIE to start the application process.

SEE OPEN VACANCIES

Our HQ is in Girona

We enjoy a great view of Rocacorba & Els Àngels is a favourite lunchtime ride

our mission is...

To inspire and support people to cycle and travel. Discovering a new or familiar place from the saddle of a bicycle is a unique way to care for your body, mind and the planet. We believe that cycling cultivates self-belief, joy in life and enables us to build empowering connections with each other.

OPEN POSITIONS

1

RESERVATIONS & CUSTOMER SERVICE ASSISTANT

Job Description

We are seeking a multi-lingual reservations specialist to take a lead in delivering exceptional customer service on our online channels and over the phone in Catalan, English & Spanish. This is a full-time role which stretches across our bike hire, retail & cycling tours business streams.

Essential Experience

1

Fluent in Catalan, Spanish & English

1

Experience working in tourism or hospitality is essential.

1

Good knowledge of bikes & basic understanding of bike fit

1

Exceptional organisational & time manangement skills

1

Computer literate with an ability to work across multiple systems.

1

Confident in taking phone calls & building instant rapport with customers

1

A love and passion for cycling. Aligned with Eat Sleep Cycle values.

Extras

1

Educated to degree level or equivalent

1

2 years experience using reservations systems

Responsibilities

1

Respond to new inquiries and close bookings

1

Respond to customer questions about existing bookings

1

Answer the phone and ensure a quick, efficient & friendly response

1

Book cycling guides, transfers, bike hires and other activities/resources.

1

Book cycling guides – select based on the profile of the guest

1

Manage the administration of booking changes, cancellations, rescheduling, refunds & vouchers.

Extras

1

Opportunity to work closely with the cycling tours team outside of peak months & support as required

Contract details

40hr full time contract

The role is based in our office in Fornells de la Selva, Girona

Salary negotiable subject to experience

1

TOURS ASSISTANT

Job Description

A unique opportunity to join our fast-growing tours business in an entry-level role.

Essential Experience

1

Exceptional organisational & time manangement skills

1

Computer literate with an ability to work across multiple systems.

1

Fluent in English & Spanish

1

Confident in taking phone calls

1

Aligned with Eat Sleep Cycle values.

Extras

1

Speaking Catalan is a benefit

1

A background in hospitality & tourism is a benefit

1

A love and passion for cycling

Responsibilities

1

Support the logistics team as required to book hotels, transfers & restaurants

1

Support the logistics team to update tour itineraries

1

Creation of detailled tour itineraries with all the necessary information.

1

Manage the administration of tour cancellations, rescheduling, refunds & vouchers.

1

Make bike hire reservations with our suppliers

1

Answer the phone and adminsitrate enquiry forms

1

Respond to simple tour enquiries

Extras

1

Opportunity to work in the CRM on proactive sales tasks

1

Opportunity create sales proposals

Contract details

40hr full time contract

The role is based in our office in Fornells de la Selva

Salary negotiable subject to experience

1

GIRONA BIKE SHOP MANAGER

Job Description

A unique opportunity to manage our Girona bike shop and apparel store forming our Girona Hub which is widely seen as one of the best bike shops in the world.

Essential Experience

1

At least 3 years experience managing a bike shop.

1

Experience working in Spanish bike shops.

1

Work well under pressure.

1

Computer literate and experience with ERP and Point of Sale systems.

1

You must be fluent in Spanish and have conversational English.

1

A love and passion for cycling. Aligned with Eat Sleep Cycle values.

Extras

1

Ideally experience in the other main Spanish bike shops.

1

Experience with the premium cycling brands that we work with.

Responsibilities

1

Manage a team of sales people and mechanics.

1

Achieve daily, monthly and annual sales targets.

1

Deliver 5* customer service.

1

Maintain a positive and friendly culture and at the same time enforce discipline.

1

Work closely with the other business arear including tours and bike hire businesses.

1

Manage supplier relationships and host supplier visits.

Extras

1

For the right candidate management could extend to bike hire and cafe.

1

Contract details

40hr (5 shifts of 8hrs) , 9 am to 14:00 , 16:00 to 19:00

The role is based in our Girona bike shop

No travel required

Salary negotiable subject to experience

1

BIKE SHOP PURCHASING SPECIALIST

Job Description

Join our dynamic Girona Bike shop as a Purchasing Specialist. You should have extensive experience purchasing bicycles, components and cycling kit in Spain from Spanish distributors.

Essential Experience

1

At least 3 years experience purchasing bicycles, components and cycling kit in Spain from Spanish distributors.

1

At least 3 years experience working in a bike shop.

1

Work well under pressure.

1

Computer literate and experience with ERP systems.

1

You must be fluent in Spanish and have conversational English.

1

A love and passion for cycling. Aligned with Eat Sleep Cycle values.

Extras

1

Ideally experience in the other main Spanish bike shops.

1

Experience dealing with product quality and warranty.

Responsibilities

1

Purchase bicycles, components and cycling kit for our Girona bike shop and apparel store.

1

Manage supplier relationships and host supplier visits.

1

Receive material following the process of our ERP system.

1

Perform regular stock checks and lead maintaining an accurate stock level.

1

Work in a team with regular collaboration with other departments including sales and finance teams.

1

Process warranty with suppliers.

Extras

1

1

Contract details

40hr (5 shifts of 8hrs) , 9 am to 14:00 , 16:00 to 19:00

The role is based in our Girona bike shop

No travel required

Salary negotiable subject to experience

1

SALES ASSISTANT, GIRONA CYCLING HUB

Job Description

Join our exciting and dynamic Girona retail team! You will sell beautiful bikes and premium cycling apparel.

You must have permission to work in Spain and speak English and Spanish. Option of seasonal/permanent and full-time/part-time contract.

Essential Experience

1

Experience working in a bike shop.

1

Knowledge about bikes and cycling kit.

1

Enjoy socialising with customers of all ages and backgrounds.

1

Computer literate, Must learn our point of sale system..

1

Good languages. English conversational minimum. Ideally Spanish and some Catalan although not essential.

1

A love and passion for cycling. Aligned with Eat Sleep Cycle values.

Extras

1

Previous sales experience is preferred.

1

Applicants already living in Spain are preferred.

Responsibilities

1

Front line customer service; meet / greet customers, reply to customers on all our channels including emails, answering the phone and responding to WhatsApp and Online chat.

1

Sell bikes; ensure bikes on the shop floor have a price tag; build quotes for customers.

1

Sell cycling products; ensure the Hub is beautifully presented, offer customers advice & help.

1

Operate the point of sale system, open and close the shop each shift.

1

Stay up to date with new arrivals in store.

1

Up-sell other Eat Sleep Cycle products and services.

Extras

1

1

Contract details

Option of seasonal/permanent and full-time/part-time contract.

The role is based in our Girona Hub

No travel required

Salary negotiable subject to experience

1

Senior Waiter

Job Description

We’re looking for hard-working, responsible waiter to join our Café team.

Essential Experience

1

Exceptional communication skills in English and Catalan or Spanish

1

Experience working in a team and the ability to give instructions to colleagues

1

Experience working on a busy terrace a benefit

1

Ability to work under pressure and deliver consistently great service essential

1

Aligned with Eat Sleep Cycle values

Extras

1

Knowledge of specialty coffee and/or craft beers a benefit

1

All applicants must have the right to work in Spain

Responsibilities

1

Work efficiently and maintian a calm & positive attitude all the time

1

Take orders with a smile

1

Prepare orders at the bar

1

Take payments and log sales and payments accurately

1

Prepare a simple bar menu when the kitchen is closed

1

Able to work independently

Extras

1

Be a role model for your colleagues

Contract details

Full time (40 hours) and part-time (30 hours) positions available

Salary subject to experience and tied to the Girona Hosteleria convenio

Permanent seasonal contract until the end of October

Start date flexible

To apply email louise@eatsleepcycle.com

1

BIKE HIRE MECHANIC, GIRONA CYCLING HUB

Job Description

Join our exciting and dynamic Girona Bike Hire team for the 2024 season! You will work with beautiful road, gravel and mountain bikes from top brands.

You must have permission to work in Spain to apply. This is a seasonal contract from 1st March 2024 to 31st October 2024.

Essential Experience

1

At least 2 years experience as a bike mechanic.

1

Ability to repair all basic mechanical bike issues like gear and brake adjustment.

1

Work well under pressure.

1

Computer literate, must learn our reservation system.

1

Good languages. English conversational minimum. Ideally Spanish and some Catalan.

1

A love and passion for cycling. Aligned with Eat Sleep Cycle values.

Extras

1

Ideally experience working at another bike rental center.

1

Customer service experience preferred.

Responsibilities

1

Clean and maintain the Eat Sleep Cycle Girona bike rental fleet.

1

Problem solve any mechanical and electronic issues with the bikes.

1

Build new rental bikes delivered by our partner brands.

1

Communicate with bike rental customers about their reservation and set the bike up for them.

1

Work in a team.

1

Up-sell other Eat Sleep Cycle products and services.

Extras

1

1

Contract details

40hr (5 shifts of 8hrs) contract from 1st March 2024 to 30th October 2024, Weekend work insluding Sunday required

The role is based in our Girona bike hire center

No travel required

Salary negotiable subject to experience

1

BIKE HIRE MECHANIC, MÁLAGA CYCLING HUB

Job Description

Join our exciting and dynamic Málaga Bike Hire team for the 2024 season! You will work with beautiful road, gravel and mountain bikes from top brands.

You must have permission to work in Spain to apply. This is a seasonal contract from 1st March 2024 to 31st October 2024.

Essential Experience

1

At least 2 years experience as a bike mechanic.

1

Ability to repair all basic mechanical bike issues like gear and brake adjustment.

1

Work well under pressure.

1

Computer literate, must learn our reservation system.

1

Good languages. English conversational minimum. Ideally Spanish.

1

A love and passion for cycling. Aligned with Eat Sleep Cycle values.

Extras

1

Ideally experience working at another bike rental center.

1

Customer service experience preferred.

Responsibilities

1

Clean and maintain the Eat Sleep Cycle Málaga bike rental fleet.

1

Problem solve any mechanical and electronic issues with the bikes.

1

Build new rental bikes delivered by our partner brands.

1

Communicate with bike rental customers about their reservation and set the bike up for them.

1

Work in a team.

1

Up-sell other Eat Sleep Cycle products and services.

Extras

1

1

Contract details

40hr (5 shifts of 8hrs) contract from 1st March 2024 to 30th October 2024, Weekend work insluding Sunday required

The role is based in our Málaga bike hire center

No travel required

Salary negotiable subject to experience

1

Tour Leader

Job Description

Join our dynamic team of guides to deliver exceptional cycling experiences on road & gravel across Europe and beyond. Eat Sleep Cycle guides are hospitality experts – we’re looking for great communicators who know how to curate magical moments and ensure guests are having the time of their lives.

Essential Experience

1

Working in a customer experience focused environment

1

Managing & leading groups of people to achieve tasks

1

A full driving licence and experience driving vans on small roads

1

Experience leading rides and providing support for groups of cyclists

1

An in date Emergency First Aid qualification

1

Good bicycle mechanic skills, you are able to fix flats, change disc brake pads and perform safety checks

1

Good fitness and exceptional energy levels

Extras

1

A love of cycling, travel & different cultures

Responsibilities

1

Ensure a seamless, 5* delivery of the tour itinerary so guests can enjoy the time of their lives

1

Promote safe cycling at all times, prioritize accident prevention

1

Build exceptional relationships with guests & your colleagues

1

Deliver daily briefings to guests about the day’s ride and any other activities

1

Problem solve on the ground and know when to escalate to HQ

1

Deliver a tour within the allocated budget, track expenses and supply receipts

1

Attend a debrief with the team at HQ, review guest feedback

Extras

1

Participate in the guide team briefing ahead of the tour

1

Review detailed guests information, trip itinerary and routes ahead of departure and raise any questions or suggestions

1

Route design & tour recons - support the team at HQ

1

Review tour equipment checklist, prepare bikes & pack vans

Contract details

Our guides are registered self-employed in their country of residence

Guide work is seasonal, from April to October (with limited work avaialble outside of these months)

Renumeration is per day, our day rates are set subject to experience

To apply email your CV and cover letter to louise@eatsleepcycle.com

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