Our team is from all walks of life, from all over the world and is united by a love of people, adventure and cycling.

For all roles we look for people who meet our values & support our mission to make cycling a desireable lifestyle choice by bring together communities, expanding horizons & having less impact on the environment. Whilst there’s no need to be an athlete, we love to work with people who believe the bicycle is one of the world’s greatest inventions.

We are a flexible, adaptable team who are naturally driven to give 100% every day & to keep learning together.

The Eat Sleep Cycle team works across three business streams in Girona & Málaga – the bike shop, the café, cycling tours & bike rental. Our customer facing teams are supported throughout by our team at our Girona HQ – they take care of our online shop, deliveries, adminstration, marketing & finance.

Browse our open job roles below & we look foward to hearing from you!

E-Commerce Manager, Girona HQ

Objectives

  1. Manage the creation of a new Eat Sleep Cycle Online Shop that integrates with the new company website and ERP system (Microsoft Dynamics).
  2. Achieve 2 x growth in the online retail shop in 6 months.
  3. Achieve Stock rotation 4 for the online retail shop.
  4. Implement a pricing strategy for online retail.
  5. Make a flawless end to end online shop customer experience.
  6. Input into brand selection and product orders for online selling.
  7. Build a small and efficient team to achieve the above, using third party companies where this is a better option for the business.

Monthly Tasks & Responsibilities

  • Monthly e-commerce retail results to be presented to partners.
  • Improvement project status update to partners including improving the online customer experience.
  • Lead 1-2-1´s with your staff every quarter.
  • Recruit the new team members as and when required.

Weekly Tasks & Responsibilities

  • Monitor weekly e-commerce sales, margin, stock turnover, other selected KPI´s.
  • Plan retail marketing campaigns with the Marketing team.
  • Weekly meetings with third party suppliers to track progress and make adjustments.

Daily Tasks & Responsibilities

  • Ensure the smooth running of the online retail business. Manage a small team of staff uploading products, providing customer support and delivering products.
  • Make updates to the existing website yourself or using your team.
  • Work with technical support to make changes to the existing company website.
  • Work with the purchasing team to improve the product selection for better online selling.

Contract Details

  • Full time, permanent contract, 40 hours per week
  • Core hours Monday – Friday
  • Role based at Eat Sleep Cycle HQ in Fornells de la Selva
  • Start date – as soon as possible
  • Salary – negotiable subject to experience.

To apply send your CV & cover letter to Lee, [email protected]

Bike Mechanic, Málaga Cycling Hub

Objectives

Repair and service customer and rental bikes to a high standard. Provide a high level of customer service to local and foreign customers. Use your knowledge to advise on bike components and accessories.

Contract Details

  • 40hr full time contract including weekend working.
  • Role based in our Málaga Hub.

Essential Skills and Experience

  • Must be a qualified bicycle mechanic.
  • Minimum 3 years experience working as a mechanic in a bike shop.
  • Knowledge of electronic gearing and high-end road, gravel and MTB.
  • Preferred languages are English and Spanish.
  • A love and passion for cycling. Aligned with Eat Sleep Cycle values.

Tasks & Responsibilities

You will work in our dynamic team to:

  • Maintain and service our bike rental fleet.
  • Build new road, gravel and MTB bikes.
  • Build relationships with our customers and advise them with their cycling & equipment decisions.

Please send your CV & covering later clearly explaining how you meet our minimum requirements to José, [email protected]

Bike Mechanic, Girona Cycling Hub

Objectives

Repair and service customer and rental bikes to a high standard. Provide a high level of customer service to local and foreign customers. Use your knowledge to advise on bike components and accessories.

Contract Details

  • 40hr full time contract including weekend working.
  • Role based in our Girona Hub.

Essential Skills and Experience

  • Must be a qualified bicycle mechanic.
  • Minimum 3 years experience working as a mechanic in a bike shop.
  • Knowledge of electronic gearing and high-end road, gravel and MTB.
  • Preferred languages are English and/or Catalan and/or Spanish
  • A love and passion for cycling. Aligned with Eat Sleep Cycle values.

Tasks & Responsibilities

You will work in our dynamic team to:

  • Maintain and service our bike rental fleet.
  • Build new road, gravel and MTB bikes.
  • Build relationships with our customers and advise them with their cycling & equipment decisions.

Please send your CV & covering later clearly explaining how you meet our minimum requirements to [email protected]

Sales Associate, Málaga Cycling Hub

Objectives

Sell our amazing range of bikes, components, accessories and kit from top brands, all from our Hub (bike shop) in Málaga, Spain. Ensure our customers have an amazing experience at Eat Sleep Cycle; welcome customers to the Hub and meet their every need; maintain Hub product displays & merchandising.

Essential Skills and Experience

  • Experience in a customer facing role
  • Good level of English and Spanish
  • A love and passion for cycling. Aligned with Eat Sleep Cycle values.

Tasks & Responsibilities

  • Front line customer service; meet / greet customers, reply to customers on all our channels including emails, answering the phone and responding to WhatsApp and Online chat.
  • Sell bikes & cycling products; ensure the shop is beautifully presented, offer customers advice & help.
  • Operate the point of sale system, open and close the shop each shift.
  • Stay up to date with new arrivals in store & new product releases & launches
  • Build good relationships with customers.

Contract Details

  • 40 hour full time
  • Shifts mirror shop opening hours, 9:00 – 14:00 and 16:00 to 19:00 Monday – Sunday. This equates to working 5 days a week. Weekend shifts are shared by the team.
  • Role in our Málaga Cyling Hub, no requirement to travel.

To apply email your CV & cover letter to José at [email protected]

Cycling Tour Logistics & Sales Officer

Objective

Ensure our guests have an incredible experience from the moment they get in touch to enquire about a tour. Design beautiful cycling tours perfectly adapted to our guests. Oversee the delivery of the tour, learn from what we can do better and start again!

Essential Skills and Experience

  • Experience designing cycling tours is essential.
  • Route planning on one or more platforms.
  • Exceptional organisational & time manangement skills
  • Fluent in English  
  • A love and passion for cycling. Aligned with Eat Sleep Cycle values.

Beneficial Skills & Experience

  • A second language – Catalan, Spanish, Italian & French are all desireable
  • Experience selling active holiday packages
  • Knowledge of Europe’s best cycling regions

Tasks & Responsibilities

You will work in our dynamic team to:

  • Respond to new inquiries and questions from guests about tours & take bookings.
  • Book hotels, guides and other activities/resources.
  • Creation of detailled tour itineraries with all the necessary information; including detailed checks of gps. routes.
  • Select the delivery team and oversee a perfect delivery.
  • Collect feedback from the delivery team & guests to learn areas of improvement
  • Manage the administration of tour cancellations, rescheduling, refunds & vouchers.

Possible role extensions include:

  • Product design – input into the creation of new cycling tour itineraries
  • Tour recon – visiting hotels, meeting suppliers & checking routes

Contract Details

  • 40hr full time contract including weekend work during peak delivery seasons.
  • The role is based in our Girona office
  • Travel may be required
  • Salary negotiable subject to experience

Please send your CV & covering later clearly explaining how you meet our minimum requirements to [email protected]

Cycle Tour Guide

We’re looking for talented people to deliver our cycling tours all over Europe.

Objectives

Ensure our guests expereince the ride of their lives! Look after our guests on & off bike, provide high quality ride support & be an exceptional host to our guests.

Tasks & Responsibilities

  • Work as part of a team to deliver high quality single-day or multi-day tours all over Europe.
  • Ride Leaders are required to guide on the bike or drive support vehicles as required on tour.
  • As well as guiding our guides take care of all the little details that make a trip special; prepare ride nutrition & picnic lunches, liase with hotels & restuarants to ensure a high quality experience, wash & maintain bikes after rides, host evening meals etc. etc.

Essential Skills & Experience

  • Experience working as a cycling guide
  • Basic bike mechanic skills
  • Clean Driving Licence (for manual vehicles) valid in Europe
  • Good level of English
  • Strong navigational skills
  • Must have an in-date First Aid Qualification

Preferred skills & experience

  • Customer service experience
  • Experience working on high quality cycling tours
  • Proficient cyclist
  • Excellent bike mechanic skills
  • Strong physical fitness
  • Route planning skills
  • Experience driving vans
  • Experience driving vehicle support for groups of cyclists
  • Second language (preference for French, Italian, Catalan & Spanish speakers)

Contract Details

  • This is a seasonal role with the majority of work available from March through to October.
  • Our guides are contractors & registered as self-employed

Please send your CV & cover letter clearly explaining how you meet our minimum requirements to Louise, [email protected]