Our team is from all walks of life, from all over the world and is united by a love of people, adventure and cycling.

For all roles we look for people who meet our values & support our mission to make cycling a desireable lifestyle choice by bring together communities, expanding horizons & having less impact on the environment. Whilst there’s no need to be an athlete, we love to work with people who believe the bicycle is one of the world’s greatest inventions.

We are a flexible, adaptable team who are naturally driven to give 100% every day & to keep learning together.

The Eat Sleep Cycle team works across three business streams in Girona & Málaga – the bike shop, the café, cycling tours & bike rental. Our customer facing teams are supported throughout by our team at our Girona HQ – they take care of our online shop, deliveries, adminstration, marketing & finance.

Browse our open job roles below & we look foward to hearing from you! Please note that we cannot sponsor Visa applications. All candidates must already have the right to work in Europe & hold a Spanish NIE to start the application process.

 
 
 
 
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Cycling Tour Logistics Assistant

Objective

Support the tours team to complete detailed logistics for our cycling tours. Make accurate reservations with our suppliers, prepare delivery packs & complete tasks as required by the team.

Essential Skills and Experience

  • Exceptional organisational & time manangement skills
  • Computer literate with an ability to work across multiple systems.
  • A quick learner
  • Detail orientated
  • Fluent in English
  • A love and passion for cycling and aligned with Eat Sleep Cycle values.

Beneficial Skills & Experience

  • Experience using reservation systems
  • A second language

Tasks & Responsibilities

You will work in our dynamic team to:

  • Support the creation of Trip Proposals for our potential customers
  • Book hotels, guides, transfers, bike hires and other activities/resources.
  • Creation of detailled tour itineraries
  • Creation of detailled tour delivery packs
  • Collect feedback from guides & guests

Contract Details

  • 40hr full time contract including weekend work during peak delivery seasons.
  • The role is based in our office in Fornells de la Selva
  • Salary negotiable subject to experience

Please send your CV & covering later clearly explaining how you meet our minimum requirements to [email protected]

Customer Service Assistant

Objectives

  • Above all provide a 5* customer service to all Eat Sleep Cycle customers.
  • Reply to all customer inquiries and questions within 1 working day
  • Learn the Eat Sleep Cycle product and improve your knowledge quickly.
  • Develop a relationship with the different business areas and perfect the protocols.

Essential Skills & Experience

  • Multilingual: English and Spanish
  • 1 year customer services experience
  • Knowledge of cycling
  • Permission to work in Spain
  • Comfortable with office working location: Girona

Tasks & Responsibilities

  • Monitor all customer contact channels including telephone, online chat, WhatsApp, email, social media.
  • Follow protocols for each business stream (tours, bike hire, online shop, etc) to provide the right reply to the customer.
  • Update the business CRM system.

Contract Details

  • Full time, permanent contract, 40 hours per week
  • Core hours Monday – Friday
  • Role based at Eat Sleep Cycle HQ in Fornells de la Selva, Girona, Spain
  • Start date – as soon as possible
  • Salary – negotiable subject to experience.

Please send your CV & covering later clearly explaining how you meet our minimum requirements to [email protected]

Sales Associate, Málaga Cycling Hub

Objectives

Sell our amazing range of bikes, components, accessories and kit from top brands, all from our Hub (bike shop) in Málaga, Spain. Ensure our customers have an amazing experience at Eat Sleep Cycle; welcome customers to the Hub and meet their every need; maintain Hub product displays & merchandising.

Essential Skills and Experience

  • Experience in a customer facing role
  • Good level of English and Spanish
  • A love and passion for cycling. Aligned with Eat Sleep Cycle values.

Tasks & Responsibilities

  • Front line customer service; meet / greet customers, reply to customers on all our channels including emails, answering the phone and responding to WhatsApp and Online chat.
  • Sell bikes & cycling products; ensure the shop is beautifully presented, offer customers advice & help.
  • Operate the point of sale system, open and close the shop each shift.
  • Stay up to date with new arrivals in store & new product releases & launches
  • Build good relationships with customers.

Contract Details

  • 40 hour full time
  • Shifts mirror shop opening hours, 9:00 – 14:00 and 17:00 to 20:00 Monday – Saturday. This equates to working 5 days a week. Weekend shifts are shared by the team.
  • Role in our Málaga Cyling Hub, no requirement to travel.

To apply email your CV & cover letter to José at [email protected]

Sales Associate, Girona Cycling Hub

Objectives

Sell our amazing range of bikes, components, accessories and kit from top brands, all from our Hub (bike shop) in Girona, Spain. Ensure our customers have an amazing experience at Eat Sleep Cycle; welcome customers to the Hub and meet their every need; maintain Hub product displays & merchandising.

Essential Skills and Experience

  • Experience in a customer facing role
  • Good level of English and Catalan (or Spanish)
  • A love and passion for cycling. Aligned with Eat Sleep Cycle values.

Tasks & Responsibilities

  • Front line customer service; meet / greet customers, reply to customers on all our channels including emails, answering the phone and responding to WhatsApp and Online chat.
  • Sell bikes & cycling products; ensure the shop is beautifully presented, offer customers advice & help.
  • Operate the point of sale system, open and close the shop each shift.
  • Stay up to date with new arrivals in store & new product releases & launches
  • Build good relationships with customers.

Contract Details

  • 40 hour full time
  • Shifts mirror shop opening hours, 9:00 – 14:00 and 16:00 to 19:00 Monday – Sunday. This equates to working 5 days a week. Weekend shifts are shared by the team.
  • Role in our Girona Cyling Hub, no requirement to travel.

To apply email your CV & cover letter to Mike at [email protected]

Cycle Tour Guide

We’re looking for talented people to deliver our cycling tours all over Europe.

Objectives

Ensure our guests expereince the ride of their lives! Look after our guests on & off bike, provide high quality ride support & be an exceptional host to our guests.

Tasks & Responsibilities

  • Work as part of a team to deliver high quality single-day or multi-day tours all over Europe.
  • Ride Leaders are required to guide on the bike or drive support vehicles as required on tour.
  • As well as guiding our guides take care of all the little details that make a trip special; prepare ride nutrition & picnic lunches, liase with hotels & restuarants to ensure a high quality experience, wash & maintain bikes after rides, host evening meals etc. etc.

Essential Skills & Experience

  • Experience working as a cycling guide
  • Basic bike mechanic skills
  • Clean Driving Licence (for manual vehicles) valid in Europe
  • Good level of English
  • Strong navigational skills
  • Must have an in-date First Aid Qualification

Preferred skills & experience

  • Customer service experience
  • Experience working on high quality cycling tours
  • Proficient cyclist
  • Excellent bike mechanic skills
  • Strong physical fitness
  • Route planning skills
  • Experience driving vans
  • Experience driving vehicle support for groups of cyclists
  • Second language (preference for French, Italian, Catalan & Spanish speakers)

Contract Details

  • This is a seasonal role with the majority of work available from March through to October.
  • Our guides are contractors & registered as self-employed

Please send your CV & cover letter clearly explaining how you meet our minimum requirements to Louise, [email protected]